FAQ

• No.01What happens after I inquire?

  We’ll be in touch within a day or two to schedule a complimentary, no-pressure, get-to-know-you phone chat. We can answer all your questions, learn about your project, and tell you about our process, fees and anything else you’ll need to see if we are a good fit!

• No.02I’ve never worked with a designer before... how does it work?

  We start every project with an initial consultation so that we can get to know you and your home in person and give you a glimpse into how we work. We will then create a proposal for our services, based on your unique scope and needs.

  Once you’ve said, “I’m in!” we will move your project through a simple, three-phase process. First, our Onboarding phase helps us really understand your style and goals. Next, we complete a detailed Design phase, selecting finishes, furniture and decor, and presenting you with every room’s concept and cost before you commit. Our third phase is Implementation, where we bring your space to life.

• No.03How much does it cost?

  We wish there was a magic number or formula to answer that question, because we hate the answer, “It depends.” But, it depends! We have some clients who are furnishing several floors, and others who are building a brand new home from the ground up. As a rule of thumb, we are taking on remodeling or new-build projects that include multiple rooms, top-to-bottom, so that you can enjoy the best experience with our firm. Our goal is to create spaces that your family will use and love for years to come, and that will convey the value of beautiful design. To that end, we suggest a minimum budget of $50,000 per room for a cosmetic refresh or furniture project, and a minimum budget of $150,000 for a remodeling project.

• No.04Do you manage construction?

  Great question! It’s important to make the distinction that we have chosen to be a design firm, rather than a design-build firm, for several reasons. First, we want to specialize in what we do best, and that is creating beautifully, thoughtfully designed spaces. Second, by remaining small, we can provide the highest degree of personalization for each client and active involvement from Laura and Laura on each project. Lastly, we prefer to connect our clients directly with trade professionals, so that we don’t have to charge additional fees or overhead. That said, although we don’t act as general contractors ourselves, we do have wonderful professionals that we can recommend to execute our designs. We are also 100% committed and fully present for site visits and communication with the trades throughout a project’s construction, so that we are ensuring it comes to life flawlessly.

• No.05How long does a project take?

  The overall length of time depends on the scope of work. You should plan for at least 4-6 months for the Onboarding and Design phases. As far as implementation of construction, your contractor will provide a timeline for labor once they have received a scope of work from us. And when it comes to furniture, we source custom pieces that have an average lead time of 8-16 weeks.